CasinoChan Terms and Conditions

Welcome to CasinoChan. These Terms and Conditions govern your use of our website, games, and services. By registering an account and using our platform, you agree to be bound by these terms. We encourage you to read this document carefully before you start playing, as it outlines our rights and your obligations as a player.

Acceptance of Terms

By creating an account with us, you confirm that you have read, understood, and accepted these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our services. We reserve the right to amend these terms at any time, and continued use of CasinoChan after changes are published constitutes your acceptance of the updated terms.

Eligibility and Account Registration

To open an account at CasinoChan, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require accurate and complete information during casino chan register procedures, including your full name, date of birth, and contact details. You may only hold one account with us; duplicate accounts may result in suspension or forfeiture of funds.

• We verify your identity before processing your first casinochan withdrawal
• We may request documents such as proof of address, ID, and payment verification
• You are responsible for keeping your casinochan login credentials confidential
• We are not liable for losses resulting from unauthorized access to your account

Restricted Jurisdictions

Our services are not available to residents of certain countries, including the United Kingdom, United States, Spain, France, Netherlands, and several others listed in our restricted countries policy. We reserve the right to restrict access, decline registrations, or close accounts belonging to players from these jurisdictions. Additionally, we apply specific limitations for Sweden, Finland, and Ireland regarding bonuses and promotions, and access from Germany is not permitted.

Deposits, Withdrawals, and Payments

At CasinoChan, we offer multiple secure casinochan deposit methods, including Visa, Mastercard, Skrill, Neteller, Neosurf, Paysafecard, and various cryptocurrencies such as Bitcoin, Ethereum, and USDT. Minimum deposits start from €20, and all deposits are processed free of charge. When you request a casinochan withdrawal, we apply standard limits of €4,000 per transaction, €16,000 per rolling 7 days, and €50,000 per rolling 30 days, subject to verification.

Our withdrawal processing times vary depending on the method you choose. E-wallets and cryptocurrency withdrawals are typically processed instantly, while bank transfers and card payments may take between one and five banking days. We reserve the right to delay withdrawals pending completion of our know-your-customer (KYC) verification process.

Bonuses and Promotions

We at CasinoChan provide a generous Welcome Package of up to €3,500 plus 260 Free Spins across four deposits. Our casinochan bonus codes, such as BERLIN, OSLO, PARIS, and PRAHA, unlock specific deposit bonuses, each subject to a minimum deposit and wagering requirements of x40 on deposit bonuses and x50 on free spins and casinochan no deposit bonus offers. Our Vegas-style promotional calendar also includes the Monday Reload Bonus and Thursday's Slot Spectacle for recurring value.

• We cap the maximum bet while a bonus is active at €5 or currency equivalent
• We exclude EGT slots and jackpots from wagering contribution
• All casinochan bonus offers expire 30 days after activation unless stated otherwise
• We do not offer bonuses for players in Sweden, and no deposit bonuses apply to Finland and Ireland

Any attempt to abuse our casino chan bonus system, including the use of multiple accounts, bonus hunting, or exploiting system errors, will result in forfeiture of winnings and possible account closure.

VIP Program and Loyalty Rewards

Our VIP Program consists of 12 levels, from VIP 0 through VIP 11, and you are automatically enrolled after your first deposit. You earn CasinoChan Points through real-money slot wagering, which can be exchanged for cashback or level rewards ranging from €5 to €50,000. Level rewards carry a wagering requirement of x3 and are credited within 24 hours of reaching a new tier. Our VIP Club members, by invitation only, receive a dedicated account manager, personalized bonuses, and fast-track withdrawals.

Games and Fair Play

We offer over 16,000 casinochan slots and table games from more than 155 licensed providers, including Pragmatic Play, Evolution, NetEnt, and Hacksaw Gaming. Our live casino games, powered by providers such as Evolution and Ezugi, are streamed in real time and subject to the same fairness standards as our other titles. All games on our platform use certified random number generators to ensure fair outcomes, and we do not manipulate results in favor of the house beyond standard game mechanics.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team for assistance or to activate self-exclusion measures. We reserve the right to close or suspend accounts where we suspect problem gambling behavior.

Customer Support

Our support team is available 24/7 via live chat and email at support@casinochan.com. We aim to respond promptly to all inquiries related to your casino chan casino account, deposits, withdrawals, or bonus eligibility. Support is currently provided in English.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to CasinoChan. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including technical failures, delays, or third-party payment processing issues. Our liability, where applicable, is limited to the amount of your account balance.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or operational practices. We recommend reviewing this page regularly. Your continued use of our services after any amendments signifies your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws applicable to our licensing jurisdiction under the Tobique Gaming Commission, licence No. 0000091. Any disputes arising from your use of our services shall be resolved in accordance with this license framework.